Last update: November 14, 2020
Summary
For transparency reasons and because your privacy means a lot to us, we (Luckiwi,SAS (luckiwi.com)) share with you this Privacy Policy in order to explain how we gather, use and disclose information about you.
We invite you to read this Privacy Policy and to ensure that you understand it and agree to it.
In this Privacy Policy, our aim is to explain to you:
If you don't agree with this Privacy Policy, we respect your decision and we invite you to simply not use our web application or any of our Services neither interact with us.
In case you need more information, or you have questions or complaints regarding Personal Data, we invite you to contact us at support@luckiwi.com.
What Personal Data we collect about you.
Name
E-mail address
Telephone number
Profile photo
Job title
Birth date
Skills
Billing information
Frequency of your visit or use to our web application and Service
When you visit or use our web application and Service
Which pages you visit often
How do you know about us and about our offer (ads, website, forum or event that brings you to our web application and to our Service or to contact us for our Service or for other needs)
IP address
Operating system and browser type
Job title
E-mail address
Name
Interest
Social media profiles
What we do with your Personal Data that we gather.
To provide our Service.
To analyze how our users and visitors evaluate and use our different Service offerings.
To improve continuously our Service offerings and to make it more useful and more interesting for our current and future customers.
To provide you with support for technical issues, and to respond to your functional needs, questions, comments and requests.
To market, advertise and promote our current and future Services through different channels (e-mail, phone calls or SMS, ads, social media and other channels).
To make our marketing communications more customized and effective.
To identify our users and visitors and to allow them to access our Service.
To prevent security issues and to protect against any malicious, fraudulent or illegal activities.
To protect legal rights, and to comply with law processes and regulations.
To enforce the legal terms that govern our business and online properties.
For other purposes requested or permitted by our users or visitors.
Our Storage and Security Policy about your Personal Data that we collect
To enable others who work with you, or your company, organization or association to see, share or edit the content, where some of your information are available. For example, in the to do list in our Luckiwi software available on luckiwi.com, your coworkers will see that you are responsible for some tasks. They can identify this information thanks to your profile picture or name.
To facilitate our Service offerings by sharing your Data as described above with many entities (Third-party), that need that information to accomplish their work as we expected, such as our data storage providers, our CRM tool, our marketing and analytics service providers, our support service, our payment processor and our customer relationship management service.
To have new users and visitors: we may share certain of your Personal Data only with your consent in order to enable other persons to know about us.
To comply with any applicable law, legal process, regulation or governmental requests.
How we use cookies and local storage
Links to other websites
How to control your Personal Data
Other important information to End User
require you to reset your account password or change the e-mail address associated with your account;
restrict, suspend or terminate your access to the Services or your account access.
access information about your account;
access or retain information stored as part of your account;
change your information, including profile information;
restrict your ability to edit, modify or delete information
We collect certain information about you, in order to be able to provide you with the whole of our Service and in order to better satisfy your needs and expectations and provide you with the best user experience when using our Service.
We collect your Personal Data directly from you, through your interaction with us, when you use our Service, automatically or from third-party sources.
Information we collect directly from you:
You provide us with your Personal Data when you register for an account or login to our web application, when you create or modify your profile, when you contact us, when you send us a support request or when you subscribe to our Service or use our product.
You provide us with certain of your information when you submit your feedback, when you answer to surveys, when you participate in promotions, activities, events organized by Luckiwi SAS or where Luckiwi SAS is also participating. You can also provide us with your information when you submit an online form on our Service or social media channels, when you send an e-mail to any of our designated addresses, or when you contact us by any other form of communication.
These are some examples about the information that we can collect directly about you:
Information we collect through automatic means:
When you visit our web application LUCKiwi software available on luckiwi.com, or use our Service, we LUCKiwi SAS collect automatically some information about you through analytic tools, cookies and other tracking technologies.
These are some examples about the information that we can receive automatically:
Such information helps us to provide you with the best user experience and to adjust our Service to better satisfy your needs and expectations.
Information we receive from third-party sources:
We may collect your Personal Data from other sources like from our business partners, our service providers, from social media platforms, or from public or private databases.
These are some examples about the information that we can receive from other sources:
Such information helps us identify new customers, create more personalized advertising, deliver personalized Service, invite you to events that may interest you and adapt our Service to your needs.
Luckiwi SAS uses your Personal Data as follows:
We host Data in our Data center located in Germany. We store them, in accordance with our legal obligations, as long as necessary for the performance of our Service and to fulfill the aims mentioned in this Privacy Policy.
We use safeguards to secure and protect your Personal Data; however, we cannot guarantee you that your information, will be absolutely safe from outside intrusion.
Certain of Personal Data about you can be disclosed for these aims:
Cookies and local storage are part of the web technology. They allow our web application luckiwi.com and our Service partners to store certain information about you in order to recognize you as an individual, to keep you logged in when you are using our Service, and to provide and adjust our Service offerings to your needs.
For more information, we invite you to consult our Cookies and local storage policy.
Our website may contain links to other websites. Please note that, when you click on these links, we are not any more responsible for the privacy and protection of any Data that you provide while visiting to these links. The governance of your information will be under the control of the other websites. We invite you to read carefully the privacy policy of each link that you visit.
You have the right to restrict the collection or use of your Personal Data. For that, you can contact us at support@luckiwi.com, but keep in mind, that in some cases, we may have the right to keep your information even when you deactivate your account. For example, if responding to your request would divulge information about another person, or if we LUCKiwi SAS through our web application available on luckiwi.com or your administrator (example: your employer) are permitted by law or have legitimate interests to remain them available on our Service. Please note, that your information is necessary as mentioned above, to provide you with the Service that you need. If we don't collect your information, it may be difficult for us to provide you with the right Service and/or to improve our Service and adapt it to achieve your expectation.
Please note also, that we don't sell or lease your information to any third-party, and if we have to do so, we will ask for your permission.
If you don't wish to receive any of our promotional communications by e-mails, you can just click at “unsubscribe” or write us at our email addressand we will remove your information from our promotional list or registration database.
If you have any question, or if you believe that your information is incorrect or incomplete, you can email us at the email address mentioned above.
If our Service offerings are made accessible through your employer (administrator), he is responsible for your account and the service is subject to your employer's policy. In that case, if you have any question about your Privacy Policy, please ask directly your administrator.
For your information, administrators are able to:
For more information, we invite you to contact your employer or refer to your employer's policies.
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